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Abankwa, D A (2021) What drives technology adaptation in construction firms? An investigation of the antecedents, adaptive behaviours, and outcomes, Unpublished PhD Thesis, , University of Hong Kong.

Adukpo, E S (2018) The development of governance capabilities for project owners and operators : a dynamic capabilities perspective, Unpublished PhD Thesis, , University of Hong Kong.

Ashraf, H (2018) Psychological conflict management climate in general contractor's project organization and its influence on project performance: exploring multiple psychosocial and behavioral pathways, Unpublished PhD Thesis, , University of Hong Kong.

• Type: Thesis
• Keywords: conflict management; conflicts; creativity; project organization; teamwork; productivity; project performance; construction project
• ISBN/ISSN:
• URL: http://hdl.handle.net/10722/265298
• Abstract:
  Inter-organizational interfaces and their management have been the focus of researchers to improve project performance, especially in the context of construction projects. However, improving project performance does not only require the effective management of inter-organizational interfaces as there are other interface types whose effective management can also play its part in improving project performance. General contractor’s project organization that takes a challenge of transforming drawings into reality grapples with interfaces at the intra-organizational level; that is, those interfaces that exist between functional teams of its project organization (e.g., execution-safety interface, planning-execution interface, planning-safety interface, quality-execution interface, and commercial-planning interface). Effective management of these interfaces could cut waste, delays, and rework from construction processes which in turn could influence project performance substantially. With the potential of influencing project performance, management of these interfaces holds significance in improving the outlook of the construction industry as well. However, functional heterogeneity breeding inter-team conflicts could seriously jeopardize the successful achievement of projects. Both confrontation and avoidance in the face of conflicts will either yield low optimum solutions or could have serious consequences for teamwork which in turn will affect project performance negatively. Therefore, this research has argued for the proactive and collaborative management of conflicts, not only for the sake of managing conflicts constructively but also to achieve synergistic and high-quality solutions which in turn could help contractor organizations to deliver projects successfully. Apart from investigating the role of collaborative management of conflicts on interface management, this research has also investigated the relationships between collaborative management of conflicts and the important aspects of organizational life such as citizenships behaviors, team creativity, job burnout, social capital, and productivity. Employing these variables in the research model has allowed the researcher to assess how much variance these variables, constituting multiple psychosocial and behavioral pathways of the research model, explain in the endogenous construct of project performance. In order to achieve the objectives of the study, two new concepts of psychological conflict management climate (CMC) and interface management (IM) have been conceptualized and empirically validated by employing a multi-method approach. For quantitative study, 227 responses have been considered valid for data analysis. PLS-SEM has been employed to test the relationships conceptualized in the research model. The study has found strong support for the hypothesized relationship between CMC and IM which provides empirical credence to the basic premise of this research that environment conducive to manage conflicts collaboratively plays an important role in the effective management of process interfaces. Furthermore, CMC is also found to have a significant influence on citizenship behaviors, Psychological capital (PsyCap), and team creativity. Results of the study further indicate that interface management, team creativity, and individual’s productivity come together to explain 52.9% of the variance in the endogenous construct of project performance. Thus, the results of this study do suggest that project performance can be influenced by not only managing intra-organizational interfaces effectively, but also by promoting citizenship behaviors, individuals’ productivity, PsyCap, and team creativity at the intra-organizational level.

Awale, R (2016) An exploratory study of a 'creating shared value' (CSV) concept for achieving firm competitiveness in Hong Kong construction firms, Unpublished PhD Thesis, , University of Hong Kong.

Barima, O K B (2007) An examination of the critical variables in the use of the virtual concept in construction value delivery, Unpublished PhD Thesis, , University of Hong Kong (Hong Kong).

Bau, Z (2022) Developing circularity of construction waste in emerging economies: an environmental Kuznets curve approach, Unpublished PhD Thesis, , University of Hong Kong.

Cai, Q K (2007) Business process model for process improvement: an investigation of the tendering process in aconstruction company, Unpublished PhD Thesis, , University of Hong Kong.

Cao, S (2010) An empirical analysis of project manager's competency, empowerment andlearning in agent construction management system in China, Unpublished PhD Thesis, , University of Hong Kong.

Chan, D W M (1998) Modelling construction durations for public housing projects, Unpublished PhD Thesis, Department of Civil Engineering, University of Hong Kong.

Chan, K-W (2010) The transaction costs and the choice of contractual arrangements in the construction industry in Hong Kong, Unpublished PhD Thesis, , University of Hong Kong.

Chan, M-W (1997) The relationship between project funding and construction systems, Unpublished PhD Thesis, , University of Hong Kong.

Chen, B (2018) Contribution of process-technology fit to IT business value: the case of BIM in the construction industry, Unpublished PhD Thesis, , University of Hong Kong.

Chen, H (2006) Exploring the relationships between influencing factors and performance for construction joint ventures, Unpublished PhD Thesis, , University of Hong Kong.

Chen, K (2018) The quest for the holy grail : bridging BIM and building for information management in construction, Unpublished PhD Thesis, , University of Hong Kong.

Chen, L (2019) An integrated construction schedule risk analysis approach for infrastructure projects under uncertainty, Unpublished PhD Thesis, , University of Hong Kong.

Chen, N (2017) An investigation of the influence of project complexity on communications in engineering construction projects, Unpublished PhD Thesis, , University of Hong Kong.

Chen, X (2019) Big data in construction project management: prospects and challenges, Unpublished PhD Thesis, , University of Hong Kong.

Chiu, W-Y B (2011) Job satisfaction and organizational commitment amongst quantity surveyors in Hong Kong: an attitudinal perspective, Unpublished PhD Thesis, , University of Hong Kong.

Chong, W-h B (2016) A process-data supported input-output framework for delineating the embodied emissions of Hong Kong construction industry, Unpublished PhD Thesis, , University of Hong Kong.

Chow, V W-Y (2016) The public engagement processes for urban development projects in Hong Kong : an exploration of a heterogeneous power network using Latour-Callon's 'translation' model of power, Unpublished PhD Thesis, , University of Hong Kong.

Chung, K H J (2010) Development of a collaborative briefing approach for infrastructure projects in Hong Kong, Unpublished PhD Thesis, Department of Civil Engineering, University of Hong Kong.

Dewundara Maha Galappaththi Arachchige, N M S (2021) Innovation in construction project-based firms through the lens of exploratory and exploitative learning : effects of social capital and collaborative environment, Unpublished PhD Thesis, , University of Hong Kong.

Ding, Z (2007) Interpersonal trust and willingness to share knowledge among architects: a two-stage triangulation research, Unpublished PhD Thesis, , University of Hong Kong.

Duodo, B (2017) Intellectual capital and innovation in construction firms: the role of learning capability, Unpublished PhD Thesis, , University of Hong Kong.

Fang, Z (2002) Behavioral analysis of project team performance in China, Unpublished PhD Thesis, , University of Hong Kong.

Fu, Y (2021) Institutional complexity and organizational responses: a case study of Chinese construction firms, Unpublished PhD Thesis, , University of Hong Kong.

Gao, Y (2018) Effects of interdependence asymmetry of parties in construction conflicts, Unpublished PhD Thesis, , University of Hong Kong.

Goh, C S (2014) Development of a capability maturity model for sustainable construction, Unpublished PhD Thesis, , University of Hong Kong.

Gong, X (2019) Vertical integration and reputation: the case of real estate companies, Unpublished PhD Thesis, , University of Hong Kong.

Guo, H B (2022) From corporate social responsibility to creating shared value: Competitive strategies for Chinese international construction companies on the "one belt one road", Unpublished PhD Thesis, , University of Hong Kong.

Hadikusumo, B H W (2001) Virtually real construction site processes: hazard identification and accident precaution planning using design-for-safety-process (DFSP) tool, Unpublished PhD Thesis, , University of Hong Kong.

Hua, Y (2017) Cultural dynamics of information communication technology (ICT) adoption in construction, Unpublished PhD Thesis, , University of Hong Kong.

Huang, H W, Wah Sang) (2003) The effects of building regulations control on the design of private residential buildings, Unpublished PhD Thesis, , University of Hong Kong.

Hui, K J (2008) Court decisions on building contract disputes: a Coasian empirical analysis, Unpublished PhD Thesis, , University of Hong Kong.

Ju, C (2015) A study of institutional complexity and contractors' safety management strategies, Unpublished PhD Thesis, , University of Hong Kong.

Kathri, A K D (2003) A study of project finance in Asia with emphasis on private infrastructure project finance, Unpublished PhD Thesis, , University of Hong Kong.

Koh, T Y (2010) The effects of social capital on construction project success: exploring the mediating role of projectlearning, Unpublished PhD Thesis, , University of Hong Kong.

Kong, T-M S (2011) Organizational culture of safety in the Hong Kong construction industry, Unpublished PhD Thesis, , University of Hong Kong.

Lam, H-C R (2003) An investigation into the implementation of safety management systems by Hong Kong construction contractors, Unpublished PhD Thesis, , University of Hong Kong.

Lau, H-l (2005) Trust relations in the construction industry, Unpublished PhD Thesis, , University of Hong Kong.

Lee, F-P B (2009) Factors affecting the profitability of construction companies in Hong Kong, Unpublished PhD Thesis, , University of Hong Kong.

Leung, M-Y (2000) Value Management in construction projects, Unpublished PhD Thesis, Department of Building and Construction, City University of Hong Kong.

Li, H T (2013) Modeling and evaluating multi-stakeholder multi-objective decisions during public participation in major infrastructure and constructionprojects, Unpublished PhD Thesis, , University of Hong Kong.

Li, I H Y (2012) The relationship of cultural incongruence and information processing in facilities management in the public health care sector, Unpublished PhD Thesis, , University of Hong Kong.

Li, W (2008) An agent-based negotiation model for the sourcing of construction suppliers, Unpublished PhD Thesis, , University of Hong Kong (Hong Kong).

Li, Y (2021) An investigation of organizational control in design consulting projects: behavioural consequences and motivational mechanisms, Unpublished PhD Thesis, , University of Hong Kong.

Li, Y (2007) Integrated dynamic perspective on firm competencies and organizationalperformance: a study of China's largeconstruction SOEs, Unpublished PhD Thesis, , University of Hong Kong.

Liang, C (2016) Development of a multifunctional building information modelling (BIM) maturity model, Unpublished PhD Thesis, , University of Hong Kong.

Liang, Y (2012) A study of public private partnership project success factors and risk management integration in mainland China, Unpublished PhD Thesis, , University of Hong Kong.

Lingard, H (1995) Safety in Hong Kong's construction industry: changing worker behaviour, Unpublished PhD Thesis, , University of Hong Kong.

Liu, A M-M (1995) Evaluation of the outcome of construction projects, Unpublished PhD Thesis, Department of Real Estate and Construction, University of Hong Kong.

Liu, S (2016) An investigation of how information processing impacts boundary spanning activities in managing construction design changes from the perspective of contractors, Unpublished PhD Thesis, , University of Hong Kong.

Lu, W (2015) Collaboration in BIM-enabled projects: a socio-technical perspective, Unpublished PhD Thesis, , University of Hong Kong.

Ma, C (2015) Stakeholder risk attitudes in safety risk management : exploring the relationship between risk attitude and safety risk management performance, Unpublished PhD Thesis, , University of Hong Kong.

Ma, P (2023) A sociomateriality view of boundary spanning in BIM-enabled early facilities management involvement, Unpublished PhD Thesis, , University of Hong Kong.

Memon, S A (2017) Hong Kong relational contracting : an investigation into the attitudes and behaviours of contractors' project teams, Unpublished PhD Thesis, , University of Hong Kong.

Na, R (2013) Property rights analysis of building material pricing, Unpublished PhD Thesis, , University of Hong Kong.

Naiduwa Handi, C M (2021) Effects of construction project social capital on individual safety performance: the mediating role of work engagement, Unpublished PhD Thesis, , University of Hong Kong.

Ng, C-W V (2007) Managing power, conflict and change: an analytical model for construction contract procurement, Unpublished PhD Thesis, , University of Hong Kong.

Ng, F F (1990) A knowledge analysis model for knowledge engineering in the construction industry, Unpublished PhD Thesis, , University of Hong Kong.

Niu, Y (2019) Smart construction objects (SCOs): towards a new paradigm of smart construction, Unpublished PhD Thesis, , University of Hong Kong.

Oti-Sarpong, K (2019) Examining international technology transfer on construction projects in developing countries through a social construction of technology lens, Unpublished PhD Thesis, Department of Real Estate and Construction , University of Hong Kong.

Phua, F T-T (2002) Toward a critical assessment of social identity: the nature of organisational identification and its implicationsfor inter-organisational cooperation in the context of the Hong Kongconstruction industry, Unpublished PhD Thesis, , University of Hong Kong.

Rahman, M M (2003) Revitalising construction project procurement through joint risk management, Unpublished PhD Thesis, , University of Hong Kong (Hong Kong).

Shen, Y (2013) An investigation of safety climate on Hong Kong construction sites, Unpublished PhD Thesis, , University of Hong Kong.

Sun, X (2016) Energy-efficient retrofits for existing buildings: a multi-dimensional, comparative study of buildings in Hong Kong, Shanghai and Singapore, with focus on operation and maintenance, Unpublished PhD Thesis, , University of Hong Kong.

Sung, W-K (2017) Factors motivating construction safety knowledge sharing in online social media, Unpublished PhD Thesis, , University of Hong Kong.

Tsang, W-C (2021) Safety violations of the construction workers in Hong Kong: quantitative and qualitative analysis of the dynamics, Unpublished PhD Thesis, , University of Hong Kong.

Tuuli, M M (2009) Empowerment and control dynamics in project teams: a multilevel examination of the antecedents and jobperformance consequences, Unpublished PhD Thesis, , University of Hong Kong.

Wang, H (2015) The interplay of formal and informal institutions for procurement innovation: a social network approach, Unpublished PhD Thesis, , University of Hong Kong.

Wang, J (2020) Building information modeling (BIM) localization: tackling the "last mile" problem in BIM adoption, Unpublished PhD Thesis, , University of Hong Kong.

Wang, S (2019) An exact architectural practice: Strategies for post-digital architectural design in China’s construction context, Unpublished PhD Thesis, , The Chinese University of Hong Kong (Hong Kong).

Wang, T (2022) Motivating management: evidence from construction project teams, Unpublished PhD Thesis, , University of Hong Kong.

Wang, Y (1998) An analysis of the technical efficiency in Hong Kong's construction industry, Unpublished PhD Thesis, , University of Hong Kong.

Wong, K C (2021) Factors affecting behavior of roadside construction workers in using personal protective equipment against dust and noise, Unpublished PhD Thesis, , University of Hong Kong.

Wong, K-w K (2014) Integrative approach to addressing societal needs in infrastructure development projects, Unpublished PhD Thesis, , University of Hong Kong.

Wu, J (2008) A behavioral analysis of learning processes amongst construction project team members in China, Unpublished PhD Thesis, , University of Hong Kong.

Xu, J (2021) A human-organization-technology fit model to harness the power of building information modeling in construction project organizations, Unpublished PhD Thesis, , University of Hong Kong.

Yang, Y (2020) An integrated infrastructure asset management model to improve the resilience of high-density cities, Unpublished PhD Thesis, , University of Hong Kong.

Ye, M (2018) The impacts of institutional distance on corporate social responsibility "glocalisation" : evidence from international construction, Unpublished PhD Thesis, , University of Hong Kong.

Yip, B L P (2007) Job burnout among construction professionals in Hong Kong: A moderator model with coping strategies, Unpublished PhD Thesis, , University of Hong Kong (Hong Kong).

Yogeswaran, K (1998) Sources, causes and minimisation of contractual claims in civil engineering projects in Hong Kong, Unpublished PhD Thesis, , University of Hong Kong.

You, H (2000) Organizational strategies for construction technology transfer to China, Unpublished PhD Thesis, , University of Hong Kong.

Zhai, Y (2022) Evaluation for optimisation: Design for assembly in panel construction , Unpublished PhD Thesis, , The Chinese University of Hong Kong (Hong Kong).

Zhang, D (2015) An analysis of building information modelling (BIM) implementation from a planned behavior perspective, Unpublished PhD Thesis, , University of Hong Kong.

Zhang, P (2011) Analysis of factors affecting individual knowledge sharing behavior inconstruction teams in Hong Kong, Unpublished PhD Thesis, , University of Hong Kong.

Zhang, S (2004) An organizational cultural analysis of the effectiveness of Chinese construction enterprises, Unpublished PhD Thesis, , University of Hong Kong.

Zhang, S (2019) Developing commercial capabilities for infrastructure delivery : a dynamic capabilities view, Unpublished PhD Thesis, , University of Hong Kong.

Zhang, Y (2018) An investigation of trust between parties in construction claims using reciprocity theory of social exchange, Unpublished PhD Thesis, , University of Hong Kong.

Zhang, Y (2012) An investigation on cooperative behaviors in the Chinese construction industry, Unpublished PhD Thesis, , University of Hong Kong.

Zhao, J (2014) Performance modeling and optimization solutions for networking systems, Unpublished PhD Thesis, , University of Hong Kong.

Zhao, Y (2021) Modernizing log construction system: A study on technology advancement and design strategy, Unpublished PhD Thesis, , The Chinese University of Hong Kong (Hong Kong).

Zheng, J (2013) Ownership structure and company performance : the case of listed real estate companies in mainland China, Unpublished PhD Thesis, , University of Hong Kong.

Zhu, D (2002) The production characteristics in Hong Kong's construction industry, Unpublished PhD Thesis, , University of Hong Kong.

Zou, W (2012) Relationship management in public private partnership infrastructure projects, Unpublished PhD Thesis, , University of Hong Kong.